- Process and Procedures
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“Where are you in the Process?”
A couple of questions for you… Have you ever had your roof inspected? Have you had a roof inspection, and then the roofing company didn’t follow up with you? Have you opened a claim with your insurance company, they’ve issued you a check to replace your roof, and you’re looking for the right company to help you?
Before we dig into answering these questions, let us share a little about H2H Roofing and our commitment to help you. No matter what stage you’re at in the process of getting your roof replaced, we are committed to giving you the best customer service experience! This means, we will always …
- Conduct a complimentary and thorough roof inspection; documenting any damage we find
- Advocate for you and work with your insurance provider to get you the roof you’re entitled to
- Manage the installation of your new roof
When our Home Advisors connect with our communities, their job is to meet you, the homeowner, where you’re at in the process…
Anytime H2H conducts an inspection, we are always thrilled when we can report that no damage is found. Our Home Advisor will give you a clean bill of health and offer to set up a follow up inspection in 3-6 months. Think of this as part of your routine roof maintenance. We’re here to help, and we want to earn your trust. When the time comes and you need a roof replacement, you can be confident when choosing H2H Roofing as your trusted roof specialists!
So let’s talk about what it looks like if you do have to replace your roof, whether it’s related to storm damage, your roof has outlived its lifespan and it’s time to reinvest in your home, or perhaps you’re buying or selling your home.
If you’ve never had your roof inspected, our Home Advisors will walk you through the process, and we’ll start with a property inspection. Why do we inspect your property? Chances are if you have storm damage on your siding, deck, or personal property, you probably have damage on your roof. We’ll proceed with a roof inspection, followed by showing you our complete damage report. At H2H we’re here to help you assess damage on your roof, document the damage we find, and advocate for you to get your claim approved. In addition to advocating for you to get the roof you deserve, we will manage your roof replacement installation; everything from ordering materials, scheduling crews, to overseeing the installation of your new roof!
Has a roofing company ever left you hanging?
Okay, so what if you’ve had a roof inspection and the roofing company that conducted it never followed up with you? Well, first of all, that’s not professional, and we’re sorry that’s been your experience. Secondly, we’re happy to conduct our own inspection and walk you through the next steps of addressing your roof’s needs. Our focus at H2H Roofing is to get the roof you’re entitled to, because what if another storm rolls through our state and you already have damage? You don’t want to incur more just because another roofing company didn’t follow up with you.
Have you reached out to H2H to help you with your roof replacement?
Let’s say that you’ve started the process on your own and you’ve gotten approval from your insurance provider; if that’s the case, great, you’re one step ahead. When you reach out to H2H, our job is to make sure that the insurance carrier has accounted for everything to make sure your roof is replaced the right way. We start by conducting our own inspection, documenting our damage assessment, and compare it to the scope of work your insurance provided. If you choose to proceed with H2H Roofing, you will sign a contract, saying we are responsible for the work. And if your carrier has missed anything, we’ll advocate for you to make sure your roof is replaced correctly. The next step would be to select your shingles, discuss any warranties or upgrades you may want to consider, such as custom colors, designs, or a Certified Fortified Roof. Then all that’s left is to schedule and install your new roof!
No matter what stage of your roofing project’s process you’re in, H2H is confident we can help you navigate the next steps. We are committed to helping Homeowners get the roof replacements they’re entitled to and are proud to service Southeastern Louisiana! Please call our office at 985.778.0009 or reach out via email at support@h2hroofing.com to find out more about working with H2H Roofing, and to schedule your Complimentary Roof Inspection!